Warranty Policy

At StrideNurture, we are committed to providing high-quality hair styling tools and ensuring your satisfaction with every purchase. Our warranty policy is designed to give you confidence and protection for your investment in our curling irons and styling products. Please review the following warranty details:

1. Limited Warranty Coverage

StrideNurture offers a limited warranty on manufacturing defects for a period of two (2) months from the date of purchase. This warranty covers defects in materials or workmanship that occur during normal use of our curling irons and styling tools.

2. Warranty Claims

If you believe your StrideNurture product has a manufacturing defect, please contact our Customer Support team at support@stridenurture.com within the warranty period. Proof of purchase (receipt or order number) will be required to process your warranty claim.

3. Warranty Exclusions

This warranty does not cover damage or defects resulting from:

• Normal wear and tear (e.g., minor scratches, fading)
• Accidental damage or misuse
• Failure to follow the care instructions provided with the product
• Alterations or repairs made by unauthorized third parties
• Damage caused by external factors like accidents or natural disasters

4. Warranty Resolution

Upon receiving your warranty claim, our team will review the issue and may ask for additional details, such as photos or a description of the problem. If the defect is confirmed to be covered, we will, at our discretion:

• Repair the product
• Replace the product with an identical or equivalent one
• Offer a refund of the purchase price

5. Warranty Limitations

StrideNurture’s liability under this warranty is limited to the repair or replacement of the defective product or a refund of the purchase price. We will not be liable for any incidental or consequential damages resulting from the use of a defective product.

6. How to Contact Us

For any warranty inquiries or to start a warranty claim, please reach out to our Customer Support team at support@stridenurture.com. We are committed to resolving any issues promptly and ensuring you continue to enjoy your StrideNurture products.

At StrideNurture, we stand behind the quality of our products, and our warranty policy reflects our confidence in their durability. Thank you for choosing us, and we appreciate you being part of the StrideNurture community!